/* ---- Self-hosted fonts (latin woff2, font-display:swap) - no render-blocking Google request ---- */
@font-face{font-family:'Karla';font-style:normal;font-weight:400 700;font-display:swap;src:url(../fonts/karla.woff2?v=b7c8f0b9) format('woff2')}
@font-face{font-family:'Spectral';font-style:normal;font-weight:400;font-display:swap;src:url(../fonts/spectral-400.woff2?v=6ec19007) format('woff2')}
@font-face{font-family:'Spectral';font-style:normal;font-weight:600;font-display:swap;src:url(../fonts/spectral-600.woff2?v=ccd396b9) format('woff2')}
@font-face{font-family:'Spectral';font-style:normal;font-weight:700;font-display:swap;src:url(../fonts/spectral-700.woff2?v=456f29ac) format('woff2')}

/* ============================================================================
   Kiehl's Restoration - Madison, NC
   Design system: "Piedmont Heritage" - warm cream ground, deep burgundy lead +
   action, brushed gold accent (decorative only), warm stone grey, Spectral
   (transitional serif) + Karla, a FORMAL CENTERED layout with a medallion / seal
   crest motif. Deliberately unlike every sibling site. Single stylesheet.
   ========================================================================== */

:root{
  /* ground (warm cream) */
  --paper:#F6F1E7; --surface:#FFFFFF; --surface-warm:#FBF6EC;
  --sand-band:#ECE6D9; --water-band:#F1EAD9; --sand-tint:#F1E7D8; --water-tint:#F4EBE2;
  /* ink (warm charcoal, high contrast on cream) */
  --ink:#241C1E; --ink-2:#4A3F42; --ink-3:#6E5F63;
  /* burgundy (lead brand + action); "lake" aliases kept so every class resolves */
  --lake:#6E1A2E; --burgundy:#6E1A2E; --lake-ink:#7A1E33; --lake-bright:#8A2740;
  --deep:#4E121F; --deep-hi:#6A2032; --cta:#6E1A2E; --cta-strong:#54101C;
  /* brushed gold accent (DECORATIVE only - never a button, never small text on cream) */
  --sand:#B08637; --gold:#B08637; --sand-deep:#8A6420; --gold-ondark:#D9B357;
  /* warm stone grey (large labels / structure only) */
  --stone:#7C7168;
  /* lines / focus */
  --line:#DED4C2; --line-cool:#E1D8C8; --line-dark:rgba(255,255,255,.16); --ring:#6E1A2E;
  /* radius / shadow (crisp, formal) */
  --r-1:2px; --r-2:4px; --r-3:8px;
  --sh-1:0 1px 2px rgba(36,28,30,.06);
  --sh-2:0 10px 28px rgba(36,28,30,.10);
  --sh-3:0 20px 44px rgba(87,18,31,.16);
  --wrap:1180px;
}

/* ---------- reset ---------- */
*,*::before,*::after{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;scroll-behavior:smooth}
html,body{overflow-x:hidden}
body{
  margin:0;background:var(--paper);color:var(--ink);
  font-family:"Karla",system-ui,-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;
  font-size:1.0625rem;line-height:1.68;font-weight:400;
  -webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;
}
h1,h2,h3,h4{font-family:"Spectral",Georgia,"Times New Roman",serif;color:var(--ink);margin:0 0 .5em;line-height:1.12;font-weight:700}
h1{font-size:clamp(2.2rem,5vw,3.6rem);letter-spacing:-.01em;line-height:1.08}
h2{font-size:clamp(1.7rem,3.4vw,2.5rem);letter-spacing:-.005em}
h3{font-size:1.3rem;font-weight:600}
h4{font-size:1.16rem;font-weight:600}
p{margin:0 0 1rem}
a{color:var(--lake-ink);text-decoration:none}
img{max-width:100%;height:auto;display:block}
ul{margin:0 0 1rem;padding-left:1.15rem}
li{margin:.3rem 0}
strong,b{font-weight:700}
:focus-visible{outline:2px solid var(--ring);outline-offset:2px;border-radius:3px}
.skip-link{position:absolute;left:-9999px;top:0;background:var(--cta);color:#fff;padding:10px 16px;border-radius:0 0 var(--r-2) 0;z-index:1200}
.skip-link:focus{left:0}
.wrap{max-width:var(--wrap);margin-inline:auto;padding-inline:max(24px,4vw);width:100%}
.tnum{font-variant-numeric:tabular-nums}

/* ---------- medallion dot (the motif marker) ---------- */
.node,.bench,.tick{display:inline-block;width:11px;height:11px;border-radius:50%;
  background:var(--lake);box-shadow:0 0 0 2.5px var(--sand);position:relative;flex:none}

/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:.5ch;
  background:var(--cta);color:#fff;font-family:"Karla",sans-serif;font-weight:700;font-size:1.02rem;
  padding:15px 26px;min-height:48px;border:0;border-radius:var(--r-2);cursor:pointer;
  text-align:center;line-height:1.15;letter-spacing:.01em;transition:background .18s ease,transform .18s ease,box-shadow .18s ease}
.btn:hover{background:var(--cta-strong);transform:translateY(-1px);box-shadow:0 6px 16px rgba(78,18,31,.30),0 2px 0 var(--gold)}
.btn:active{transform:translateY(0)}
.btn--call{background:var(--cta);color:#fff}
.btn--lg{flex-direction:column;gap:2px;padding:16px 32px;min-height:64px}
.btn__num{font-family:"Spectral",Georgia,serif;font-weight:700;font-size:1.4rem;letter-spacing:.01em}
.btn__sub{font-size:.82rem;font-weight:500;opacity:.9}
.btn--outline{background:transparent;color:var(--lake);border:1.5px solid var(--lake)}
.btn--outline:hover{background:var(--lake);color:#fff;box-shadow:none}
.btn--block{width:100%}
.btn svg{width:1.2em;height:1.2em;flex:none}
/* primary buttons on DARK grounds must pop: cream fill + burgundy text (dark-on-dark trap) */
.callcard .btn,.dispatch-panel .btn,.response .btn,.response__promise .btn,.faq-callcard .btn{background:var(--surface-warm);color:var(--cta)}
.callcard .btn:hover,.dispatch-panel .btn:hover,.response .btn:hover,.response__promise .btn:hover,.faq-callcard .btn:hover{background:#fff;color:var(--cta-strong);box-shadow:0 8px 20px rgba(0,0,0,.32),0 2px 0 var(--gold)}
.callcard .btn .btn__sub,.dispatch-panel .btn .btn__sub,.response .btn .btn__sub,.response__promise .btn .btn__sub,.faq-callcard .btn .btn__sub{opacity:.72}

/* ---------- ribbon (thin heritage strip above header) ---------- */
.ribbon{background:var(--deep);color:#fff;font-size:.86rem;font-weight:500;overflow:hidden;max-height:46px;transition:max-height .25s ease}
html.is-scrolled .ribbon{max-height:0}
.ribbon .wrap{display:flex;align-items:center;gap:14px;min-height:38px;flex-wrap:nowrap}
.ribbon__item{display:inline-flex;align-items:center;gap:7px;white-space:nowrap}
.ribbon__item svg{width:15px;height:15px;fill:var(--gold-ondark);flex:none}
.ribbon__item b{font-weight:700}
.ribbon__sep{color:var(--gold-ondark)}
.ribbon a{color:#fff;font-weight:700;text-decoration:none}
.ribbon a:hover{text-decoration:underline;text-decoration-color:var(--gold-ondark)}
.ribbon .bench{width:9px;height:9px;background:var(--gold-ondark);box-shadow:0 0 0 2px rgba(255,255,255,.28)}
.ribbon__spacer{margin-left:auto}

/* ---------- header ---------- */
.site-header{position:sticky;top:0;z-index:1000;background:var(--surface-warm);border-bottom:1px solid var(--line);transition:box-shadow .2s ease}
.site-header.is-stuck{box-shadow:var(--sh-1)}
.site-header .wrap{display:flex;align-items:center;gap:18px;min-height:70px}
.brand{display:inline-flex;align-items:center;gap:11px;flex:none}
.brand-mark{width:42px;height:42px;flex:none}
.brand-words{display:flex;flex-direction:column;line-height:1.05}
.brand-name{font-family:"Spectral",Georgia,serif;font-weight:700;font-size:1.24rem;color:var(--ink);letter-spacing:-.01em}
.brand-sub{font-size:.68rem;font-weight:700;letter-spacing:.18em;text-transform:uppercase;color:var(--lake-ink)}

/* ---------- primary nav ---------- */
.nav{display:flex;align-items:center;gap:4px;margin-left:auto}
.nav>a,.drop>a{display:inline-flex;align-items:center;gap:5px;padding:9px 12px;border-radius:var(--r-1);
  color:var(--ink);font-weight:600;font-size:.96rem;position:relative;cursor:pointer}
.nav>a::after,.drop>a::after{content:"";position:absolute;left:12px;right:12px;bottom:3px;height:2px;background:var(--lake);transform:scaleX(0);transform-origin:left;transition:transform .18s ease}
.nav>a:hover::after,.drop>a:hover::after,.drop.is-open>a::after{transform:scaleX(1)}
.drop{position:relative}
.drop>a[aria-haspopup]::before{content:"";position:absolute;right:-2px;top:50%;width:6px;height:6px;border-right:2px solid var(--lake);border-bottom:2px solid var(--lake);transform:translateY(-70%) rotate(45deg)}
.drop>a{padding-right:20px}
.drop__menu{position:absolute;top:100%;left:0;min-width:280px;background:var(--surface);
  border:1px solid var(--line);border-top:3px solid var(--lake);border-radius:0 0 var(--r-2) var(--r-2);box-shadow:var(--sh-2);
  padding:8px;display:none;flex-direction:column;gap:1px;z-index:1050;
  max-height:min(72vh,560px);overflow-y:auto;overscroll-behavior:contain}
.drop:hover .drop__menu,.drop.is-open .drop__menu{display:flex}
.drop__menu::before{content:"";position:absolute;left:0;right:0;top:-12px;height:12px}
.drop__menu a{display:flex;align-items:center;gap:9px;padding:9px 11px;border-radius:var(--r-1);
  color:var(--ink);font-weight:500;font-size:.94rem;white-space:nowrap}
.drop__menu a::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--lake);box-shadow:0 0 0 2px var(--sand-tint);flex:none}
.drop__menu a:hover{background:var(--water-tint);color:var(--lake-ink)}
.header-cta{display:flex;align-items:center;gap:12px;flex:none}
.header-phone{display:flex;flex-direction:column;line-height:1.1;color:var(--ink);font-family:"Spectral",Georgia,serif;font-weight:700;font-size:1.08rem}
.header-phone small{font-family:"Karla",sans-serif;font-weight:600;font-size:.66rem;letter-spacing:.1em;text-transform:uppercase;color:var(--lake-ink)}
.nav-toggle{display:none;flex-direction:column;justify-content:center;gap:5px;width:44px;height:44px;background:transparent;border:1px solid var(--line);border-radius:var(--r-1);cursor:pointer}
.nav-toggle span{display:block;width:20px;height:2px;background:var(--ink);margin:0 auto;border-radius:2px;transition:transform .2s ease,opacity .2s ease}
body.is-menu .nav-toggle span:nth-child(1){transform:translateY(7px) rotate(45deg)}
body.is-menu .nav-toggle span:nth-child(2){opacity:0}
body.is-menu .nav-toggle span:nth-child(3){transform:translateY(-7px) rotate(-45deg)}

/* ---------- section scaffolding (CENTERED heritage system) ---------- */
.section{padding:clamp(48px,6vw,88px) 0}
.section--sand{background:var(--sand-band)}
.section--water{background:var(--water-band)}
.section--warm{background:var(--surface-warm)}
.section--white{background:var(--surface)}
.section--reviews{background:var(--sand-tint)}
.eyebrow{display:inline-flex;align-items:center;gap:9px;font-family:"Karla",sans-serif;font-weight:700;
  font-size:.76rem;letter-spacing:.16em;text-transform:uppercase;color:var(--lake-ink);margin-bottom:12px}
.eyebrow::before{content:"";width:10px;height:10px;border-radius:50%;background:var(--lake);box-shadow:0 0 0 2.5px var(--sand);flex:none}
.eyebrow--onslate{color:var(--gold-ondark)}
.eyebrow--onslate::before{background:var(--gold-ondark);box-shadow:0 0 0 2.5px rgba(255,255,255,.25)}
/* section heads are CENTERED columns (eyebrow above heading) - the heritage layout */
.sec-head{display:flex;flex-direction:column;align-items:center;text-align:center;gap:10px;margin:0 auto 36px;max-width:760px}
.sec-head--center{margin-inline:auto}
.sec-head__idx{display:inline-flex;align-items:center;gap:9px;font-weight:700;font-size:.76rem;letter-spacing:.16em;text-transform:uppercase;color:var(--lake-ink);flex:none}
.sec-head__idx .node{width:10px;height:10px}
.sec-head__idx::after{content:"";display:none}
.sec-head__body{max-width:720px}
.sec-head__body h2{margin-bottom:.3em;position:relative}
.sec-head__body h2::after{content:"";display:block;width:54px;height:2px;background:var(--gold);margin:.5em auto 0}
.sec-head__body p{color:var(--ink-2);font-size:1.1rem;margin:0}

/* ---------- medallion texture for dark panels (decorative, no text) ---------- */
.contour{position:relative;overflow:hidden}
.contour::before{content:"";position:absolute;inset:0;opacity:.5;pointer-events:none;
  background:repeating-radial-gradient(circle at 84% 116%, rgba(217,179,87,.06) 0 1.5px, transparent 1.5px 30px)}
.contour::after{content:"";position:absolute;right:-90px;bottom:-120px;width:420px;height:420px;pointer-events:none;opacity:.55;
  background:
   radial-gradient(circle, transparent 60%, rgba(217,179,87,.20) 60% 62%, transparent 62%),
   radial-gradient(circle, transparent 46%, rgba(217,179,87,.14) 46% 48%, transparent 48%),
   radial-gradient(circle, transparent 32%, rgba(255,255,255,.10) 32% 34%, transparent 34%),
   radial-gradient(circle, transparent 18%, rgba(217,179,87,.16) 18% 20%, transparent 20%)}
.contour>.wrap{position:relative;z-index:1}

/* ============================================================================
   HERO - CENTERED formal composition with a framed photo
   ========================================================================== */
.hero{position:relative;background:linear-gradient(180deg,var(--surface-warm),var(--paper));overflow:hidden}
.hero__contour{position:absolute;left:50%;top:-120px;width:640px;height:640px;transform:translateX(-50%);pointer-events:none;opacity:.5;
  background:
   radial-gradient(circle, transparent 39%, rgba(176,134,55,.10) 39% 40.4%, transparent 40.4%),
   radial-gradient(circle, transparent 30%, rgba(110,26,46,.07) 30% 31.4%, transparent 31.4%),
   radial-gradient(circle, transparent 21%, rgba(176,134,55,.10) 21% 22.4%, transparent 22.4%)}
.hero__waterband{position:absolute;left:50%;top:0;transform:translateX(-50%);width:80px;height:3px;background:var(--gold);opacity:.5;z-index:1}
.hero .wrap{position:relative;z-index:1}
.hero__grid{display:flex;flex-direction:column;align-items:center;text-align:center;gap:clamp(24px,3vw,38px);
  padding:clamp(40px,5vw,74px) 0 clamp(30px,4vw,52px)}
.hero__copy{min-width:0;display:flex;flex-direction:column;align-items:center;max-width:760px}
.hero__sub{font-size:1.18rem;color:var(--ink-2);max-width:60ch;margin:.4rem 0 1.4rem}
.hero-call{margin:6px 0 12px}
.hero-note{display:inline-flex;align-items:center;gap:8px;color:var(--lake-ink);font-weight:600;font-size:.96rem;margin-bottom:18px}
.hero-note svg{width:18px;height:18px;fill:var(--lake);flex:none}
.trust-row{display:flex;flex-wrap:wrap;gap:10px;align-items:center;justify-content:center;margin-top:6px}
.trust-chip{display:inline-flex;align-items:center;gap:7px;background:var(--surface);border:1px solid var(--line);
  border-radius:999px;padding:7px 13px;font-size:.86rem;font-weight:600;color:var(--ink)}
.trust-chip svg{width:15px;height:15px;fill:var(--lake);flex:none}
.rating-chip{display:inline-flex;align-items:center;gap:7px;background:var(--surface);border:1px solid var(--line);
  border-radius:999px;padding:7px 13px;font-size:.86rem;font-weight:600;color:var(--ink)}
.stars{--pct:100%;display:inline-block;font-size:.98rem;line-height:1;letter-spacing:1px}
.stars::before{content:"\2605\2605\2605\2605\2605";color:var(--gold)}
.hero__media{position:relative;min-width:0;width:100%;max-width:660px}
.hero__media img{width:100%;aspect-ratio:5/4;object-fit:cover;border-radius:var(--r-3);box-shadow:var(--sh-3);border:7px solid #fff;outline:1px solid var(--gold);outline-offset:-11px}

/* centered stat rail (fused into hero base) */
.hero__rail{border-top:1px solid var(--line);border-bottom:1px solid var(--line);background:var(--surface-warm)}
.factrail{display:grid;grid-template-columns:repeat(4,1fr)}
.factcell{padding:22px clamp(10px,2vw,22px);display:flex;flex-direction:column;gap:3px;position:relative;text-align:center;align-items:center}
.factcell+.factcell::before{content:"";position:absolute;left:0;top:26px;bottom:26px;width:1px;background:var(--line)}
.factcell+.factcell{padding-left:clamp(16px,2.2vw,28px)}
.factcell__num{font-family:"Spectral",Georgia,serif;font-weight:700;font-size:clamp(1.6rem,2.6vw,2.15rem);color:var(--lake);font-variant-numeric:tabular-nums;line-height:1}
.factcell__num span{color:var(--sand-deep);font-size:.7em}
.factcell__label{font-size:.86rem;color:var(--ink-2);font-weight:500}

/* ---------- credibility strip ---------- */
.credstrip{background:var(--surface);border-bottom:1px solid var(--line)}
.credstrip .wrap{display:flex;align-items:center;justify-content:center;gap:clamp(16px,3vw,34px);flex-wrap:wrap;padding-block:18px}
.credstrip__label{font-size:.78rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--ink-2)}
.credstrip__item{display:inline-flex;align-items:center;gap:7px;font-size:.9rem;font-weight:600;color:var(--ink)}
.credstrip__item img{height:32px;width:auto;opacity:.95}
.credstrip__item svg{width:18px;height:18px;fill:var(--lake);flex:none}

/* ---------- conditions zone (intro + local hooks) - centered ---------- */
.local__lead{max-width:760px;margin:0 auto 30px;text-align:center}
.local__lead .sec-head__idx{margin-bottom:10px;justify-content:center}
.local__lead h2::after{content:"";display:block;width:54px;height:2px;background:var(--gold);margin:.5em auto .1em}
.local__lead p{font-size:1.15rem;color:var(--ink-2)}
.intro-fig{margin:22px auto 0;max-width:660px;border-radius:var(--r-3);overflow:hidden;box-shadow:var(--sh-1);border:1px solid var(--line)}
.intro-fig img{width:100%;object-fit:cover}
.risk-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-top:12px}
.risk-card{background:var(--surface);border:1px solid var(--line);border-top:2px solid var(--lake);border-radius:var(--r-2);padding:22px 18px;box-shadow:var(--sh-1);text-align:center}
.risk-card__icon{display:inline-flex;align-items:center;justify-content:center;width:48px;height:48px;border-radius:50%;background:var(--water-tint);border:1px solid var(--line);margin-bottom:12px}
.risk-card__icon svg{width:24px;height:24px;fill:none;stroke:var(--lake);stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}
.risk-card h3{font-size:1.08rem;margin-bottom:.35em}
.risk-card p{font-size:.95rem;color:var(--ink-2);margin:0}
.auth-links{margin-top:26px;display:flex;flex-wrap:wrap;gap:10px 18px;align-items:center;justify-content:center;font-size:.92rem;color:var(--ink-2);text-align:center}
.auth-links span{font-weight:600;color:var(--ink)}
.auth-links a{color:var(--lake-ink);text-decoration:underline;text-underline-offset:2px;text-decoration-thickness:2px}

/* ---------- heritage call strip ---------- */
.callstrip{background:var(--deep);color:#fff}
.callstrip .wrap{display:flex;align-items:center;justify-content:center;gap:12px;flex-wrap:wrap;padding-block:15px;font-weight:600;font-size:1.02rem;text-align:center}
.callstrip .bench{background:var(--gold-ondark);width:11px;height:11px;box-shadow:0 0 0 2px rgba(255,255,255,.28)}
.callstrip a{color:#fff;font-family:"Spectral",Georgia,serif;font-weight:700;text-decoration:none;font-size:1.14rem}
.callstrip a:hover{text-decoration:underline;text-decoration-color:var(--gold-ondark)}

/* ---------- services grid (flex + centered last row so the 13th card is not a lonely cell) ---------- */
.svc-grid{display:flex;flex-wrap:wrap;justify-content:center;gap:18px}
.svc-grid .svc-card{flex:1 1 300px;max-width:362px}
.svc-card{display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--line);border-radius:var(--r-2);
  overflow:hidden;box-shadow:var(--sh-1);transition:transform .18s ease,box-shadow .18s ease}
.svc-card:hover{transform:translateY(-3px);box-shadow:var(--sh-2)}
.svc-card__media{aspect-ratio:16/10;overflow:hidden;background:var(--sand-band)}
.svc-card__media img{width:100%;height:100%;object-fit:cover}
.svc-card__body{padding:16px 18px 18px;display:flex;flex-direction:column;flex:1;border-top:2px solid transparent}
.svc-card:hover .svc-card__body{border-top-color:var(--gold)}
.svc-card__body h3,.svc-card__body h4{font-size:1.14rem;margin-bottom:.35em}
.svc-card__body p{font-size:.93rem;color:var(--ink-2);margin:0 0 14px}
.svc-card__cta{margin-top:auto;font-weight:700;font-size:.9rem;color:var(--lake-ink);display:inline-flex;align-items:center;gap:7px;font-family:"Karla",sans-serif}
.svc-card__cta::before{content:"";width:8px;height:8px;border-radius:50%;background:var(--lake);box-shadow:0 0 0 2px var(--sand-tint);flex:none}
.svc-card__cta::after{content:"\203A";font-weight:700}
.svc-card--lead{border-top:3px solid var(--lake)}
.svc-card--lead .svc-tag{align-self:flex-start;display:inline-block;margin-bottom:8px;font-size:.66rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:#fff;background:var(--lake);border-radius:999px;padding:3px 10px}

/* ---------- response module (dark) ---------- */
.response{background:var(--deep);color:#f1e7e0}
.response h2,.response h3{color:#fff}
.response__grid{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(0,1fr);gap:clamp(26px,4vw,54px);align-items:start}
.response__lead{color:#e7d6d2;font-size:1.1rem;margin-bottom:22px}
.rsteps{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:16px}
.rsteps li{display:flex;gap:15px;align-items:flex-start}
.rstep__n{display:inline-flex;align-items:center;justify-content:center;width:38px;height:38px;flex:none;
  border-radius:50%;background:var(--deep-hi);border:2px solid var(--gold);color:#fff;font-family:"Spectral",Georgia,serif;font-weight:700}
.rsteps h3{font-size:1.08rem;margin-bottom:.2em}
.rsteps p{color:#e2cfcb;font-size:.96rem;margin:0}
.response__promise{background:var(--deep-hi);border:1px solid var(--line-dark);border-radius:var(--r-3);padding:26px 24px}
.response__promise h3{font-size:1.32rem;margin:.3em 0 .4em}
.response__promise p{color:#e7d6d2;margin-bottom:18px}

/* ---------- process flow ---------- */
.flow{display:grid;grid-template-columns:repeat(5,1fr);gap:14px;position:relative}
.flow::before{content:"";position:absolute;left:9%;right:9%;top:26px;height:2px;background:var(--gold);opacity:.5;z-index:0}
.fstep{position:relative;z-index:1;text-align:center;padding:0 6px}
.fstep__node{display:inline-flex;align-items:center;justify-content:center;width:54px;height:54px;border-radius:50%;
  background:var(--lake);border:2px solid var(--gold);color:#fff;font-family:"Spectral",Georgia,serif;font-weight:700;font-size:1.2rem;margin-bottom:14px;box-shadow:0 0 0 6px var(--paper)}
.fstep h3{font-size:1.04rem;margin-bottom:.3em}
.fstep p{font-size:.9rem;color:var(--ink-2);margin:0}

/* ---------- reviews ---------- */
.proof{display:grid;grid-template-columns:minmax(0,280px) minmax(0,1fr);gap:26px;align-items:start}
.proof__aggregate{background:var(--surface);border:1px solid var(--line);border-top:3px solid var(--lake);border-radius:var(--r-3);padding:28px 22px;text-align:center;box-shadow:var(--sh-1)}
.agg-score{font-family:"Spectral",Georgia,serif;font-weight:700;font-size:3.5rem;color:var(--lake);line-height:1}
.agg-score span{font-size:1.2rem;color:var(--ink-3)}
.agg-stars{margin:8px 0 6px}
.agg-stars .stars{font-size:1.3rem}
.agg-count{font-weight:600;color:var(--ink)}
.agg-note{font-size:.9rem;color:var(--ink-2);margin:10px 0 0}
.review-rail{display:flex;gap:16px;overflow-x:auto;padding:6px 2px 16px;scroll-snap-type:x mandatory;overscroll-behavior-x:contain}
.review-card{flex:0 0 320px;scroll-snap-align:start;background:var(--surface);border:1px solid var(--line);border-radius:var(--r-2);padding:22px;box-shadow:var(--sh-1);display:flex;flex-direction:column}
.review-card__head{margin-bottom:8px}
.review-card__head .stars{font-size:1.05rem}
.review-card blockquote{margin:0 0 14px;font-size:.98rem;color:var(--ink);line-height:1.62;font-family:"Spectral",Georgia,serif}
.review-card__meta{margin-top:auto;display:flex;flex-wrap:wrap;gap:4px 10px;align-items:baseline;font-size:.86rem}
.review-card__meta .who{font-weight:700;color:var(--ink)}
.review-card__meta .where{color:var(--lake-ink);font-weight:600}
.review-card__meta .date{color:var(--ink-3)}

/* ---------- coverage ---------- */
.coverage{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(0,1fr);gap:30px;align-items:stretch;margin-bottom:26px}
.coverage__map{align-self:start;margin:0;border-radius:var(--r-3);overflow:hidden;box-shadow:var(--sh-2);border:1px solid var(--line);background:var(--surface)}
.coverage__map img{width:100%;height:auto;display:block}
.coverage__map iframe{width:100%;height:360px;display:block;border:0}
.coverage__map figcaption{display:flex;flex-wrap:wrap;justify-content:space-between;gap:6px 16px;align-items:center;padding:12px 16px;border-top:1px solid var(--line)}
.coverage__pin{display:inline-flex;align-items:center;gap:7px;font-weight:600;font-size:.9rem;color:var(--ink)}
.coverage__pin svg{width:16px;height:16px;fill:var(--lake);flex:none}
.coverage__credit{font-size:.72rem;color:var(--ink-3);letter-spacing:.01em}
.coverage--compact{align-items:center;margin-bottom:0}
.coverage__note{text-align:center}
.coverage__note p{font-size:1.08rem;color:var(--ink);line-height:1.62;margin:0 0 14px}
.coverage__all{display:inline-flex;align-items:center;gap:6px;font-family:"Karla",sans-serif;font-weight:700;color:var(--lake-ink);text-decoration:none;border-bottom:2px solid var(--gold);padding-bottom:2px}
.coverage__all:hover{color:var(--lake-bright)}
.nbhd-groups{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:20px 24px;margin:0}
.nbhd-group h3{font-size:1rem;margin-bottom:.5em;color:var(--lake-ink);font-family:"Spectral",Georgia,serif}
.chips{display:flex;flex-wrap:wrap;gap:7px}
.chip{background:var(--surface);border:1px solid var(--line);border-radius:999px;padding:5px 11px;font-size:.83rem;font-weight:500;color:var(--ink-2)}
.zip-block{background:var(--surface-warm);border:1px solid var(--line);border-radius:var(--r-3);padding:22px}
.zip-block h3{font-size:1.06rem;margin-bottom:.6em}
.zip-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(66px,1fr));gap:8px}
.zip{background:var(--surface);border:1px solid var(--line-cool);border-radius:var(--r-1);padding:8px 4px;text-align:center;font-family:"Karla",sans-serif;font-weight:700;font-size:.92rem;color:var(--lake-ink);font-variant-numeric:tabular-nums}
.zip-note{font-size:.88rem;color:var(--ink-2);margin:14px 0 0}

/* ---------- gallery filmstrip ---------- */
.filmstrip{display:flex;gap:14px;overflow-x:auto;padding:6px 2px 16px;scroll-snap-type:x mandatory;overscroll-behavior-x:contain}
.film{flex:0 0 300px;scroll-snap-align:start;margin:0;background:var(--surface);border:1px solid var(--line);border-radius:var(--r-2);overflow:hidden;box-shadow:var(--sh-1)}
.film img{width:100%;aspect-ratio:4/3;object-fit:cover}
.film__cap{padding:11px 14px;font-size:.86rem;color:var(--ink-2);font-weight:500}

/* ---------- featured recent-work case studies ---------- */
.case-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-bottom:22px}
.case-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-2);overflow:hidden;box-shadow:var(--sh-1);display:flex;flex-direction:column}
.case-card img{width:100%;aspect-ratio:4/3;object-fit:cover;display:block}
.case-card__body{padding:16px 18px 20px;border-top:2px solid var(--gold)}
.case-card__body h3{font-size:1.08rem;margin-bottom:4px}
.case-card__meta{display:block;font-size:.8rem;font-weight:700;color:var(--lake-ink);margin-bottom:10px}
.case-card__body p{font-size:.87rem;color:var(--ink-2);margin:.5rem 0;line-height:1.55}
.case-card__body p b{color:var(--ink)}

/* ---------- why-us + credentials ---------- */
.pillars{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-bottom:30px}
.pillar{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-2);padding:24px;text-align:center;box-shadow:var(--sh-1)}
.pillar .mk,.promise__item .mk{display:inline-flex;align-items:center;justify-content:center;width:48px;height:48px;flex:none;border-radius:50%;background:var(--water-tint);border:1px solid var(--line)}
.pillar .mk{margin-bottom:12px}
.mk svg{width:24px;height:24px;fill:var(--lake)}
.pillar h3{font-size:1.16rem}
.pillar p{font-size:.95rem;color:var(--ink-2);margin:0}
.whyus{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,1fr);gap:28px;align-items:start}
.promise{display:flex;flex-direction:column;gap:16px}
.promise__item{display:flex;gap:15px;align-items:flex-start}
.promise__item .mk{width:44px;height:44px}
.promise__item h3{font-size:1.06rem;margin-bottom:.2em}
.promise__item p{font-size:.95rem;color:var(--ink-2);margin:0}
.creds{background:var(--surface-warm);border:1px solid var(--line);border-top:3px solid var(--lake);border-radius:var(--r-3);padding:26px}
.creds h3{font-size:1.12rem}
.cred-badges{display:flex;flex-wrap:wrap;gap:14px;align-items:center;margin:16px 0}
.cred-badge{background:#fff;border:1px solid var(--line);border-radius:var(--r-1);padding:10px 14px;display:inline-flex;align-items:center}
.cred-badge img{max-height:40px;width:auto}
.license-line{font-size:.92rem;color:var(--ink-2);margin:0}
.license-line b{color:var(--ink)}

/* ---------- cost + insurance ---------- */
.cost{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(0,1fr);gap:28px;align-items:start}
.range-cards{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.range-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-2);padding:22px 18px;box-shadow:var(--sh-1)}
.range-card--featured{border:1px solid var(--lake);border-top:3px solid var(--lake);background:var(--water-tint)}
.range-card h3{font-size:1.06rem;color:var(--lake-ink);margin-bottom:.4em}
.range-card__price{font-family:"Spectral",Georgia,serif;font-weight:700;font-size:1.55rem;color:var(--ink);margin-bottom:10px;font-variant-numeric:tabular-nums}
.range-card ul{list-style:none;margin:0 0 12px;padding:0}
.range-card li{position:relative;padding-left:18px;font-size:.9rem;color:var(--ink-2);margin:.35rem 0}
.range-card li::before{content:"";position:absolute;left:0;top:.5em;width:8px;height:8px;border-radius:50%;background:var(--gold)}
.cover{display:inline-block;font-size:.82rem;font-weight:700;color:var(--lake-ink);background:var(--sand-tint);border-radius:999px;padding:4px 11px}
.insure{background:var(--sand-tint);border:1px solid var(--line);border-radius:var(--r-3);padding:26px}
.insure h3{font-size:1.16rem}
.insure p{font-size:.96rem;color:var(--ink-2)}
.insure a{color:var(--lake-ink);text-decoration:underline;text-underline-offset:2px;text-decoration-thickness:2px}
.carrier-wall{display:grid;grid-template-columns:repeat(auto-fill,minmax(96px,1fr));gap:10px;margin-top:14px}
.carrier{background:#fff;border:1px solid var(--line);border-radius:var(--r-1);padding:9px;display:flex;align-items:center;justify-content:center}
.carrier img{max-height:24px;width:auto}

/* ---------- FAQ ---------- */
.faq2{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,300px);gap:26px;align-items:start}
.faq2__cols{columns:2;column-gap:22px}
.faq-item{break-inside:avoid;margin-bottom:12px;background:var(--surface);border:1px solid var(--line);border-radius:var(--r-2);overflow:hidden}
.faq-item summary{cursor:pointer;list-style:none;padding:15px 44px 15px 17px;font-family:"Spectral",Georgia,serif;font-weight:600;font-size:1.02rem;color:var(--ink);position:relative}
.faq-item summary::-webkit-details-marker{display:none}
.faq-item summary::after{content:"";position:absolute;right:18px;top:20px;width:9px;height:9px;border-right:2px solid var(--lake);border-bottom:2px solid var(--lake);transform:rotate(45deg);transition:transform .2s ease}
.faq-item[open] summary::after{transform:rotate(-135deg)}
.faq-item>div{padding:0 17px 15px}
.faq-item p{margin:0;font-size:.96rem;color:var(--ink-2)}
.faq-callcard{position:sticky;top:88px;background:var(--deep);color:#fff;border-radius:var(--r-3);padding:26px;box-shadow:var(--sh-2)}
.faq-callcard h3{color:#fff;font-size:1.22rem}
.faq-callcard p{color:#e7d6d2;font-size:.95rem}
.faq-callcard .big{display:block;font-family:"Spectral",Georgia,serif;font-weight:700;font-size:1.7rem;color:#fff;margin:8px 0 14px;font-variant-numeric:tabular-nums}

/* ---------- dispatch panel (closing CTA + NAP) ---------- */
.dispatch-panel{background:var(--deep);color:#f1e7e0;padding:clamp(44px,5vw,74px) 0}
.dispatch-panel .wrap{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);gap:30px;align-items:center}
.dispatch-panel h2{color:#fff}
.dispatch-panel__call p{color:#e7d6d2;margin-bottom:20px;max-width:52ch}
.dispatch-panel__nap{background:var(--deep-hi);border:1px solid var(--line-dark);border-radius:var(--r-3);padding:24px}
.nap{display:flex;flex-direction:column;gap:12px}
.nap__name{font-family:"Spectral",Georgia,serif;font-weight:700;font-size:1.28rem;color:#fff}
.nap__row{display:flex;align-items:flex-start;gap:10px;color:#ecdbd7;font-size:.98rem}
.nap__row svg{width:19px;height:19px;fill:var(--gold-ondark);flex:none;margin-top:2px}
.nap__row a{color:#fff;font-weight:700}
/* .nap reused inside a LIGHT .insure card on contact: restore dark ink there */
.insure .nap__row a{color:var(--lake-ink)}
.insure .nap__name,.insure .nap__row{color:var(--ink)}

/* ---------- gbp badge ---------- */
.gbp-badge{display:inline-flex;align-items:center;gap:7px;margin-top:14px;padding:8px 14px;border:1px solid var(--line-dark);border-radius:999px;color:#f1e7e0;font-size:.87rem;font-weight:600;background:rgba(255,255,255,.05)}
.gbp-badge svg{width:15px;height:15px;fill:var(--gold-ondark);flex:none}
.gbp-badge:hover{color:#fff;border-color:var(--gold-ondark);background:rgba(255,255,255,.09)}
.gbp-badge--light{color:var(--lake-ink);border-color:var(--line);background:var(--surface)}
.gbp-badge--light svg{fill:var(--lake)}
.gbp-badge--light:hover{color:var(--lake-bright);border-color:var(--lake);background:var(--surface)}

/* ---------- address-pin map ---------- */
.map-embed{line-height:0;background:var(--sand-band);display:block}
.map-embed img{width:100%;height:380px;object-fit:cover;display:block;filter:grayscale(.1)}
.map-embed iframe{width:100%;height:380px;display:block;border:0}

/* ---------- footer ---------- */
.site-footer{background:var(--deep);color:#e3cfca;position:relative}
.site-footer .wrap{padding-block:clamp(40px,5vw,60px) 24px;position:relative;z-index:1}
.foot-grid{display:grid;grid-template-columns:minmax(0,1.7fr) repeat(3,minmax(0,1fr));gap:28px}
.foot-grid h3{color:#fff;font-size:.94rem;letter-spacing:.06em;text-transform:uppercase;margin-bottom:12px;font-family:"Karla",sans-serif}
.foot-grid p{color:#dcc7c2;font-size:.95rem}
.brand__name{display:block;font-family:"Spectral",Georgia,serif;font-weight:700;color:#fff;line-height:1.15}
.brand__name span{display:block;font-family:"Karla",sans-serif;font-weight:700;font-size:.7rem;letter-spacing:.16em;text-transform:uppercase;color:var(--gold-ondark);margin-top:4px}
.foot-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}
.foot-list a{color:#e3cfca;font-size:.94rem}
.foot-list a:hover{color:#fff;text-decoration:underline;text-decoration-color:var(--gold-ondark)}
.mono{font-variant-numeric:tabular-nums}
.mono a{color:#fff;font-weight:700}
.email{color:#dcc7c2}
.foot-bottom{display:flex;flex-wrap:wrap;justify-content:space-between;gap:10px;border-top:1px solid var(--line-dark);margin-top:30px;padding-top:18px;font-size:.86rem;color:#cbb2ac}
.disclaimer-note{font-size:.82rem;color:#c0a7a1;margin:14px 0 0;line-height:1.6}
.disclaimer-note a{color:#e3cfca;text-decoration:underline}

/* ---------- sticky call element (mobile bar + desktop pill) ---------- */
.callbar{position:fixed;left:0;right:0;bottom:0;z-index:900;background:var(--cta);box-shadow:0 -4px 18px rgba(78,18,31,.28);display:none}
.callbar a{display:flex;align-items:center;justify-content:center;gap:9px;color:#fff;font-family:"Spectral",Georgia,serif;font-weight:700;font-size:1.1rem;padding:14px;min-height:56px}
.callbar svg{width:20px;height:20px;fill:#fff;flex:none}
.callbar small{font-family:"Karla",sans-serif;font-weight:500;font-size:.78rem;opacity:.9}

/* ============================================================================
   SERVICE PAGE
   ========================================================================== */
.svc-actionbar{background:var(--deep);color:#f1e7e0;position:relative;overflow:hidden}
.svc-actionbar .wrap{position:relative;z-index:1;display:grid;grid-template-columns:minmax(0,1.25fr) minmax(0,1fr);gap:32px;align-items:center;padding-block:clamp(30px,4vw,52px)}
.svc-actionbar h1{color:#fff;margin:.15em 0 .3em}
.bc{font-size:.86rem;color:#e2cfcb;display:flex;flex-wrap:wrap;gap:7px;align-items:center;margin-bottom:8px;justify-content:center}
.bc a{color:#f1e7e0;text-decoration:none}
.bc a:hover{text-decoration:underline}
.svc-actionbar__lead{color:#ecdbd7;font-size:1.12rem;max-width:56ch;margin:0 0 20px}
.svc-actionbar__inset img{width:100%;aspect-ratio:16/10;object-fit:cover;border-radius:var(--r-3);box-shadow:var(--sh-3);border:6px solid #fff;outline:1px solid var(--gold);outline-offset:-10px}
.svc-actionbar .btn{background:var(--surface-warm);color:var(--cta)}

.svc-facts{background:var(--surface);border-bottom:1px solid var(--line)}
.svc-facts .wrap{padding-block:0}
.ataglance{display:grid;grid-template-columns:repeat(4,1fr);gap:0;margin:0}
.ataglance__item{padding:20px clamp(12px,2vw,22px);display:flex;flex-direction:column;gap:4px;position:relative;text-align:center;align-items:center}
.ataglance__item+.ataglance__item::before{content:"";position:absolute;left:0;top:22px;bottom:22px;width:1px;background:var(--line)}
.ataglance__k{font-size:.72rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--lake-ink)}
.ataglance__v{font-family:"Spectral",Georgia,serif;font-weight:600;font-size:1.04rem;color:var(--ink)}

.svc-block{padding:clamp(34px,4.4vw,58px) 0}
.svc-block--tint{background:var(--sand-band)}
.svc-block--water{background:var(--water-band)}
.svc-prose{max-width:760px;margin-inline:auto}
.svc-prose h2{font-family:"Spectral",Georgia,serif;font-weight:700;display:flex;align-items:flex-start;gap:11px;margin-bottom:.5em}
.svc-prose h2::before{content:"";width:11px;height:11px;border-radius:50%;background:var(--lake);box-shadow:0 0 0 2.5px var(--sand-tint);flex:none;margin-top:.5em}
.svc-prose h3{margin:1.1em 0 .4em}
.svc-prose p,.svc-prose li{font-size:1.075rem;color:var(--ink);line-height:1.68}
.svc-prose ul{padding-left:0;list-style:none;margin:0 0 1.1rem}
.svc-prose ul li{position:relative;padding-left:22px;margin:.4rem 0}
.svc-prose ul li::before{content:"";position:absolute;left:0;top:.62em;width:9px;height:9px;border-radius:50%;background:var(--gold)}
.svc-prose a{color:var(--lake-ink);text-decoration:underline;text-underline-offset:2px;text-decoration-thickness:2px}
.svc-prose a:hover{text-decoration-thickness:3px}

/* svc-steps timeline */
.svc-steps{list-style:none;margin:1.4rem 0;padding:0;display:flex;flex-direction:column;gap:2px;counter-reset:st}
.svc-steps li{display:flex;gap:15px;align-items:flex-start;background:var(--surface);border:1px solid var(--line);border-left:3px solid var(--lake);border-radius:var(--r-1);padding:14px 16px;margin:5px 0}
.svc-steps .n{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;flex:none;border-radius:50%;background:var(--water-tint);border:1px solid var(--gold);color:var(--lake-ink);font-family:"Spectral",Georgia,serif;font-weight:700;font-size:.95rem}
.svc-steps li span:last-child{font-size:1rem;color:var(--ink)}
.svc-steps b{color:var(--ink)}

/* inline call card */
.callcard{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:16px;
  background:var(--deep);color:#fff;border-radius:var(--r-3);padding:24px 26px;margin:1.6rem 0}
.callcard h3{color:#fff;margin:0 0 4px;font-size:1.2rem}
.callcard p{color:#e7d6d2;margin:0;font-size:.95rem}
.callcard .btn{flex:none}

/* local context callout */
.bk-callout{background:var(--water-tint);border:1px solid var(--line-cool);border-left:3px solid var(--gold);
  border-radius:var(--r-2);padding:20px 22px;margin:1.6rem 0}
.bk-callout h3{font-size:1.12rem;color:var(--lake-ink);margin-bottom:.35em}
.bk-callout p{margin:0 0 .6rem;font-size:1rem;color:var(--ink)}
.bk-callout a{color:var(--lake-ink);text-decoration:underline;text-underline-offset:2px;text-decoration-thickness:2px}

/* testimonial as a framed review card */
.svc-quote{margin:1.8rem 0;background:var(--surface);border:1px solid var(--line);border-radius:var(--r-3);
  padding:26px 28px;box-shadow:var(--sh-1);position:relative}
.svc-quote::before{content:"";display:block;width:44px;height:3px;background:var(--gold);margin-bottom:14px}
.svc-quote p{font-size:1.12rem;color:var(--ink);font-style:normal;margin:0 0 12px;line-height:1.6;font-family:"Spectral",Georgia,serif}
.svc-quote footer,.svc-quote cite{font-style:normal;font-weight:700;color:var(--lake-ink);font-size:.95rem}

/* reusable why-us band on service pages */
.svc-why{background:var(--surface-warm);padding:clamp(40px,5vw,64px) 0;border-top:1px solid var(--line)}
.svc-why__grid{display:grid;grid-template-columns:repeat(4,1fr);gap:18px}
.svc-why__card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-2);padding:24px 18px;text-align:center;box-shadow:var(--sh-1)}
.svc-why__ic{display:inline-flex;align-items:center;justify-content:center;width:48px;height:48px;flex:none;border-radius:50%;background:var(--water-tint);border:1px solid var(--line);margin-bottom:12px}
.svc-why__ic svg{width:24px;height:24px;fill:var(--lake)}
.svc-why__card h3{font-size:1.06rem;margin-bottom:.35em}
.svc-why__card p{font-size:.92rem;color:var(--ink-2);margin:0}

/* ===================== SERVICE-PAGE HERO (centered, framed) ===================== */
.svc-hero{background:var(--deep);color:#f1e7e0;position:relative;overflow:hidden}
.svc-hero .wrap{position:relative;z-index:1;display:flex;flex-direction:column;align-items:center;text-align:center;gap:clamp(22px,3vw,34px);padding-block:clamp(34px,4.4vw,58px)}
.svc-hero__copy{max-width:720px;display:flex;flex-direction:column;align-items:center}
.svc-hero h1{color:#fff;margin:.12em 0 .32em}
.svc-hero__lead{color:#ecdbd7;font-size:1.14rem;max-width:56ch;margin:0 0 22px;line-height:1.6}
.svc-hero .btn--call{background:var(--surface-warm);color:var(--cta)}
.svc-hero .trust-chip{background:rgba(255,255,255,.08);border-color:var(--line-dark);color:#f1e7e0}
.svc-hero .trust-chip svg{fill:var(--gold-ondark)}
.svc-hero .rating-chip{background:rgba(255,255,255,.08);border-color:var(--line-dark);color:#f1e7e0}
.svc-hero__media{width:100%;max-width:620px}
.svc-hero__media img{width:100%;aspect-ratio:5/4;object-fit:cover;border-radius:var(--r-3);box-shadow:var(--sh-3);border:7px solid #fff;outline:1px solid var(--gold);outline-offset:-11px}
.svc-hero .trust-row{margin-top:20px;justify-content:center}

.svc-lead{background:var(--surface);padding:clamp(30px,4vw,52px) 0}
.svc-lead .svc-prose{max-width:800px}
.svc-lead .svc-prose>p:first-child{font-size:1.2rem;line-height:1.62;color:var(--ink);font-family:"Spectral",Georgia,serif}

.svc-process{background:var(--surface-warm);padding:clamp(38px,4.6vw,60px) 0;border-block:1px solid var(--line)}
.pflow{display:grid;grid-template-columns:repeat(4,1fr);gap:20px;position:relative}
.pflow::before{content:"";position:absolute;left:12%;right:12%;top:24px;height:2px;background:var(--gold);opacity:.5}
.pstep{position:relative;z-index:1;display:flex;flex-direction:column;gap:9px;text-align:center;align-items:center;padding:0 6px}
.pstep__n{display:inline-flex;align-items:center;justify-content:center;width:50px;height:50px;flex:none;border-radius:50%;background:var(--lake);border:2px solid var(--gold);color:#fff;font-family:"Spectral",Georgia,serif;font-weight:700;font-size:1.18rem;box-shadow:0 0 0 6px var(--surface-warm)}
.pstep h3{font-size:1.04rem;margin:2px 0 .15em}
.pstep p{font-size:.9rem;color:var(--ink-2);margin:0;line-height:1.5}

/* full-width editorial topic block on an alternating ground (image-light) */
.svc-band{padding:clamp(34px,4.6vw,60px) 0;background:var(--surface-warm)}
.svc-band--rev{background:var(--water-tint)}
.svc-band--wide .svc-prose{max-width:820px}

/* Service Area page: per-town local cards */
.areas-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:18px}
.area-card{background:var(--surface);border:1px solid var(--line);border-top:2px solid var(--gold);border-radius:var(--r-3);padding:22px 22px 24px;box-shadow:var(--sh-1)}
.area-card__head{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:8px;margin-bottom:.5em}
.area-card__head h3{font-size:1.16rem;margin:0}
.area-card__zip{display:inline-flex;align-items:center;gap:6px;font-family:"Karla",sans-serif;font-weight:700;font-size:.82rem;color:var(--lake-ink)}
.area-card__zip svg{width:14px;height:14px;fill:var(--sand-deep);flex:none}
.area-card p{margin:0;color:var(--ink-2);font-size:.98rem;line-height:1.6}

/* related services grid */
.related-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:16px}
.related-card{display:flex;flex-direction:column;gap:8px;background:var(--surface);border:1px solid var(--line);border-radius:var(--r-2);padding:20px;box-shadow:var(--sh-1);transition:transform .18s ease,box-shadow .18s ease}
.related-card:hover{transform:translateY(-3px);box-shadow:var(--sh-2);border-top:2px solid var(--gold)}
.related-card h3{font-size:1.08rem;margin:0}
.related-card p{font-size:.92rem;color:var(--ink-2);margin:0}
.related-card .go{margin-top:auto;font-weight:700;font-size:.9rem;color:var(--lake-ink);font-family:"Karla",sans-serif}

/* ============================================================================
   TOOL PAGES
   ========================================================================== */
.tool-hero{background:var(--deep);color:#f1e7e0;position:relative;overflow:hidden;text-align:center}
.tool-hero .wrap{position:relative;z-index:1;padding-block:clamp(32px,4vw,54px);display:flex;flex-direction:column;align-items:center}
.tool-hero h1{color:#fff;margin:.1em 0 .35em}
.tool-hero p{color:#ecdbd7;font-size:1.1rem;max-width:60ch;margin:0 0 20px}
.tool-hero .bc{margin-bottom:10px}
.tool-hero .btn{background:var(--surface-warm);color:var(--cta)}
.tool{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,1fr);gap:24px;align-items:start;
  background:var(--surface);border:1px solid var(--line);border-top:3px solid var(--lake);border-radius:var(--r-3);padding:clamp(20px,3vw,30px);box-shadow:var(--sh-1);margin-top:26px;text-align:left}
.tool__grid{display:flex;flex-direction:column;gap:20px;min-width:0}
.optgroup{display:flex;flex-direction:column;gap:9px}
.optgroup__legend,.field{font-family:"Spectral",Georgia,serif;font-weight:600;font-size:1.02rem;color:var(--ink)}
.field{display:block;margin-bottom:2px}
select{font:inherit;padding:11px 13px;border:1px solid var(--line);border-radius:var(--r-1);background:var(--surface-warm);color:var(--ink);width:100%;min-height:46px}
.opt-row{display:flex;flex-wrap:wrap;gap:8px}
.opt{display:inline-flex;align-items:center;gap:8px;background:var(--surface-warm);border:1px solid var(--line);border-radius:var(--r-1);padding:9px 12px;cursor:pointer;font-size:.94rem;min-height:44px}
.opt:hover{border-color:var(--lake)}
.opt input{accent-color:var(--lake);width:17px;height:17px;flex:none}
.opt label{cursor:pointer}
.tool__result{background:var(--water-tint);border:1px solid var(--line-cool);border-radius:var(--r-2);padding:22px;position:sticky;top:88px}
.result-readout{margin-bottom:14px}
.result-readout .k{display:block;font-size:.8rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--lake-ink);margin-bottom:6px}
.result__value{font-family:"Spectral",Georgia,serif;font-weight:700;font-size:1.95rem;color:var(--ink);line-height:1.15;font-variant-numeric:tabular-nums}
.result__value.accent{color:var(--lake)}
.tool-note{font-size:.85rem;color:var(--ink-2);margin:0 0 14px;line-height:1.55}
.tool__result .btn{width:100%}

/* ---------- scroll reveal ---------- */
.reveal{opacity:0;transform:translateY(10px);transition:opacity .5s ease,transform .5s ease}
.reveal.is-in{opacity:1;transform:none}

/* ============================================================================
   RESPONSIVE
   ========================================================================== */
@media(max-width:1040px){
  .risk-grid{grid-template-columns:repeat(2,1fr)}
  .svc-why__grid{grid-template-columns:repeat(2,1fr)}
  .case-grid{grid-template-columns:repeat(2,1fr)}
  .response__grid,.whyus,.cost,.coverage,.proof,.dispatch-panel .wrap,.svc-actionbar .wrap,.tool{grid-template-columns:1fr}
  .proof__aggregate{max-width:440px;margin-inline:auto}
  .flow{grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:22px}
  .flow::before{display:none}
  .pflow{grid-template-columns:repeat(2,1fr);gap:26px}
  .pflow::before{display:none}
  .faq2{grid-template-columns:1fr}
  .faq-callcard{position:static}
  .foot-grid{grid-template-columns:1fr 1fr}
  .tool__result{position:static}
}
@media(max-width:900px){
  .nav-toggle{display:flex;order:3}
  .header-cta{margin-left:auto}
  .header-phone{display:none}
  .header-cta .btn--call{display:none}
  .nav{position:fixed;inset:0;top:0;margin:0;flex-direction:column;align-items:stretch;justify-content:flex-start;
    gap:2px;background:var(--surface);padding:84px 24px 32px;overflow-y:auto;z-index:995;
    transform:translateX(100%);transition:transform .26s ease;visibility:hidden}
  body.is-menu .nav{transform:none;visibility:visible}
  body.is-menu{overflow:hidden}
  .nav>a,.drop>a{font-size:1.08rem;padding:13px 12px;border-bottom:1px solid var(--line);border-radius:0;width:100%}
  .nav>a::after,.drop>a::after{display:none}
  .drop{width:100%}
  .drop>a[aria-haspopup]::before{right:8px}
  .drop__menu{position:static;display:none;box-shadow:none;border:0;border-left:2px solid var(--gold);border-radius:0;margin:2px 0 6px 8px;max-height:none;padding:2px 0 2px 8px;min-width:0}
  .drop__menu::before{display:none}
  .drop.is-open .drop__menu{display:flex}
  .drop:hover .drop__menu{display:none}
  .drop.is-open:hover .drop__menu{display:flex}
  .callbar{display:block}
  body{padding-bottom:56px}
  .ribbon__item:not(:last-child),.ribbon__sep,.ribbon__spacer{display:none}
  .ribbon .wrap{justify-content:center}
  .factrail{grid-template-columns:repeat(2,1fr)}
  .factcell:nth-child(3)::before,.factcell:nth-child(odd)::before{display:none}
}
@media(min-width:901px){
  .callbar{display:block;left:auto;right:22px;bottom:22px;border-radius:999px;box-shadow:var(--sh-3)}
  .callbar a{padding:13px 22px;min-height:0;border-radius:999px}
  .callbar small{display:none}
}
@media(max-width:640px){
  .ataglance{grid-template-columns:repeat(2,1fr)}
  .ataglance__item:nth-child(3)::before{display:none}
  .range-cards{grid-template-columns:1fr}
  .pillars{grid-template-columns:1fr}
  .case-grid{grid-template-columns:1fr}
  .pflow{grid-template-columns:1fr;gap:14px}
  .pstep{flex-direction:row;text-align:left;gap:14px;align-items:flex-start}
  .areas-grid{grid-template-columns:1fr}
  .risk-grid{grid-template-columns:1fr}
  .svc-why__grid{grid-template-columns:1fr}
  .foot-grid{grid-template-columns:1fr}
  .faq2__cols{columns:1}
  .factrail{grid-template-columns:1fr}
  .factcell+.factcell::before{display:none}
  .callcard{flex-direction:column;align-items:flex-start}
  .callcard .btn{width:100%}
  h1{font-size:clamp(1.95rem,7vw,2.5rem)}
}
@media(prefers-reduced-motion:reduce){
  *{scroll-behavior:auto!important;transition:none!important;animation:none!important}
  .reveal{opacity:1;transform:none}
}

/* in-content prose links underlined (a11y: link-in-text-block) */
.svc-prose a,.prose a,.about-prose a,.legal a,.cost-note a,.foot-nap a{text-decoration:underline;text-underline-offset:2px}